How's your Service Dept Performing? Is Fixed Absorption over 80%? CP Hours per RO over 2.0-2.5? CSI Scores in the top 10%? If you didn't answer yes to all of the above then I can help get the profitability, customer retention and loyalty you deserve to have!
We are now offering a no up-front fee training & consulting program. This program is a 12 month program and you only pay a percentage of the increased gross profit (plus expenses for each visit). After the 1 week launch we visit the dealership every 30-45 days to ensure continued growth and progress. Please contact Gary at 661-802-6955 for details.
We will visit your dealership and perform an in depth analysis and evaluation to determine what your training needs are and where the greatest opportunities are for increased revenue. This will include the following: *First Impressions *Service Advisor Selling Skills *Repair Order Review *Financial review *Pricing and Sales Tools Analysis *Profit Opportunities *Departmental Expense Analysis *Shop Efficiency *Shop Production and any road blocks*Process Evaluation