Gary M. Robbins

President

Who We Are:  Gary Robbins has over 35 years experience in Fixed Operations Management and Training & Consulting with focus on strong team building and proven successful dealership processes which have resulted in significant growth.  Growth in the areas of profitability, service absorption, hours per repair order, tech productivity, customer retention, customer loyalty and overall customer satisfaction to name a few.
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Gary started his career as a Service Advisor, working his way to Fixed Operations Director.  He has had the opportunity to work for some of the industry’s finest dealerships and leaders.  Incorporating and expanding on dealership processes, Gary’s passion of teaching, training and motivating those directly in the area of Customer Service, Process Improvement and Service Sales, has led him towards his current role as an Expert Trainer, Facilitator and Fixed Operations Consultant.
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Married for over 30 years to his wife Marlene, they have raised 3 beautiful children and are now enjoying their 3 grandchildren, almost daily.
Gary and his family live in beautiful Bend, Oregon and he enjoys the outdoors by playing golf, hiking and fishing in his free time.
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Gary M. Robbins

President/Expert Trainer/Consultant
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In addition to his 35 years as a Service Advisor, Service Manager, Service Director and Fixed Operations Director, he has spent the past 8 years training and consulting with Jeff Cowan's ProTalk, Dealer Pro Training Solutions, Maritz, GP Strategies to name a few. In these roles Gary has worked with large dealer groups, single point dealers and directly with the OEM's.

Gary has trained in dozens of dealerships across the country and Canada and personally trained hundreds of Service Advisors. Some of the Dealer groups include Galpin Ford, Keyes Motors,  Lithia Automotive Group, Sonic Automotive, Hendrick Auto Group and AutoNation. In addition, he has done extensive work for General Motors both in-dealership and in-Market as a Consultant, Trainer and Facilitator.
Psalm 128:2 You shall eat the fruit of the labor of your hands; you shall be blessed, and it shall be well with you.
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